Privacy Policy
Effective Date: July 22, 2025
1. Information We Collect
At ZxtPay, we collect information that you voluntarily provide when you use our website, create an account, place an order, or contact customer support. This information may include:
- Personal Information: Name, email address, phone number, billing and shipping address
- Account Information: Login credentials, order history, preferences
- Transaction Information: Order details, payment method, transaction status
- Communication Data: Customer support queries, emails, feedback
2. How We Use Your Information
The information we collect is used for the following purposes:
- To process and fulfill orders for electronic products
- To manage user accounts and provide customer support
- To communicate order updates, delivery information, and service-related notices
- To improve our website, products, and overall shopping experience
- To detect, prevent, and address fraud or security issues
- To comply with legal and regulatory requirements
3. Information Sharing and Disclosure
ZxtPay does not sell or rent your personal information. We may share your information only in the following situations:
- Service Providers: With trusted third-party partners such as payment gateways, logistics providers, and technology service providers for order processing and delivery
- Legal Compliance: When required by law, regulation, or legal process
- Business Transfers: In the event of a merger, acquisition, or sale of business assets
4. Payment Security
All payments on ZxtPay are processed through secure and compliant payment gateways. We do not store sensitive payment details such as card numbers, CVV, or banking credentials on our servers.
5. Data Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no online system can be guaranteed to be completely secure.
6. Cookies and Tracking Technologies
ZxtPay uses cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services. You can control or disable cookies through your browser settings, though some features of the website may not function properly.
7. Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your account and personal data, subject to legal obligations
- Opt out of promotional or marketing communications
- Withdraw consent where processing is based on consent
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.
9. Children's Privacy
ZxtPay does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the platform constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Brand: ZxtPay
Company: ZXTPAY TECHNOLOGIES PRIVATE LIMITED
Email: [email protected]
Phone: +91 9687678678
